Empathy enables an intimate intuitive understanding of others. It is also an innate human capability but is often ignored or undervalued particularly in western business settings that favor logical analysis. As a result we learn to suppress or ignore cues – both internal and external – that would otherwise serve as an invaluable source of wisdom. Fortunately empathy is like a muscle that expands and grows stronger with use. What follows is a guide to increasing your capacity for empathy so in a nanosecond you can know what matters most.