Archive | Emotional Intelligence

Touching Reality

A Personal Story about Touching Reality and Why it Matters

This is a personal story that sealed an important lesson into my being. When we refuse to touch the reality of a thing, it will express itself at another time and in another place. It will keep expressing itself until it finds a way to wake us.

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Employee Motivation Recipe

In a recent presentation to managers on employee motivation, participants highlighted what matters most when it comes to their own motivation. The number one factor is a meaningful challenge. Challenge means they have the skills needed but must stretch these same skills, and possibly some new ones to succeed They also indicated the recognition by […]

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Empathy Improves Team Performance

Michael is a sales manager in a high tech company.  He is very task focused and finds it difficult to simultaneously drive goals and attend to relationships.  During  a 360 interview one of his direct reports provides the following feedback.  “Michael takes the wind right out of my sails. When he called the other day, I was telling him about progress my […]

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