Emotional Intelligence

A Personal Story about Touching Reality and Why it Matters

Touching Reality

This is a personal story that sealed an important lesson into my being. When we refuse to touch the reality of a thing, it will express itself at another time and in another place. It will keep expressing itself until it finds a way to wake us.

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Employee Motivation Recipe

In a recent presentation to managers on employee motivation, participants highlighted what matters most when it comes to their own motivation. The number one factor is a meaningful challenge. Challenge means they have the skills needed but must stretch these same skills, and possibly some new ones to succeed They also indicated the recognition by managers and leaders are the most important rewards.

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Silence

Together from the silence we create.

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Corporate Fear

Our organizations are built on foundations of fear that retard progress. Where and how do we learn to recognize and overcome our fears? In this post, I turn to Shamanism for answers.

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Leading With Paradox – Notes from a Feminist’s Son

She was obsessed with fairness.

A woman of great certainty who saw the world in black and white.

Later in her life she asked me to teach her about gray.

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I’ve Rewired My Brain, Now What?

Leadership is a lonely sport. It demands the ability to hold life, at times without solace, comfort or sharing.

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The Experiment – Reflections from Coach & Coachee

Helen did not believe that relationships should be important at work. A year later she is nominated for manager of the year. What happened?

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Been Duped? Don’t Want to Be Duped Again? Read This.

How is it that we repeatedly get fooled, often by similar characters, in business and in life. For the answer look inside.

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Empathy Improves Team Performance

Michael is a sales manager in a high tech company.  He is very task focused and finds it difficult to simultaneously drive goals and attend to relationships.  During  a 360 interview one of his direct reports provides the following feedback.  “Michael takes the wind right out of my sails. When he called the other day, I was telling him about progress my [...]

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Empathy, Product Design and Increased Sales

Imagine you are the V.P. of small-mid-size trucks and SUV division for a U.S. automaker. While visiting a dealership you see a woman get into her new truck which has just undergone a routine 5000 mile maintenance check. She carries a laptop and purse on one arm and her one year old child in the other.  She reaches awkwardly across her body to [...]

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