Archive | Leading in Difficult Times

Speed & beauty of emotional intelligence

Speed & Beauty of Emotional Intelligence Examined

What do I mean by the speed and beauty of emotional intelligence? Emotions have energy. Energy travels quickly through time and space. Emotional intelligence, the ability to read and interpret emotions, allows us to respond quickly and beautifully to a vast array of human situations. Robert Kennedy’s response the night Martin Luther King was murdered […]

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Touching Reality

A Personal Story about Touching Reality and Why it Matters

This is a personal story that sealed an important lesson into my being. When we refuse to touch the reality of a thing, it will express itself at another time and in another place. It will keep expressing itself until it finds a way to wake us.

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Finding the Upside in the Downturn

Imagine laying off 8% of your workforce then having kudos spread like wildfire across the internet using words like “authenticity, transparency, accessibility and integrity.”  Meanwhile your customers commit to more word of mouth marketing and placing more orders to ensure your company survives the economic downturn.  This is exactly what happened immediately after Zappos CEO Tony […]

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