Souls are Paid to Learn at Zappos: Chapter 1 Part 3
Tweet“Pursue growth and learning,” is fourth on the list of Zappos’ ten core values, and the shoe seller walks the talk. Zappos employees are paid for mastering new competencies. They receive an incremental raise for becoming certified in any one of the company’s 25 skill sets, and employees choose which competencies to master. They can learn to run a customer service ... Read more »
