Leadership Leap Frog
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Leadership Leap Frog is a game for leaders of the informal or formal variety. It requires multiple players but is more fun and progressive when an entire organization gets involved. The formal leader, the one with the title, goes first by jumping beyond where he was standing and the way he was thinking and behaving. This move is called a ... Read more »
Souls are Paid to Learn at Zappos: Chapter 1 Part 3
Tweet“Pursue growth and learning,” is fourth on the list of Zappos’ ten core values, and the shoe seller walks the talk. Zappos employees are paid for mastering new competencies. They receive an incremental raise for becoming certified in any one of the company’s 25 skill sets, and employees choose which competencies to master. They can learn to run a customer service ... Read more »
Zappos: How the Corporate Cobbler Finds the Right Souls (Chapter 1 Part 2)
TweetFor the introduction to this series click here.
For Chapter 1 Part 1 – An interview with Tony Hsieh, Zappos CEO and author of Delivering Happiness click here.
To read about the origins of Corporate Soul click here.
To become a member of the Corporate Soul Movement click here.
The Architect Builds a Culture of “We”When Tony Hsieh joined Zappos as CEO he vowed that ... Read more »
The Corporate Soul Series
TweetIntroducing the Corporate Soul Series
Welcome to the Corporate Soul series featuring people and companies who bring soul to work. It is also a forum for sharing ideas that advance this practice. After all “Life is just a chance to grow a soul.” A. Powell Davies (Thanks to SCJoson who writes about economic sense in a world of invisible money ... Read more »
Chapter 1 – Part 1: The Essential Tony Hsieh, CEO Zappos & Sole of the Corporate Soul
TweetKnowing and working from essence is the first step in bringing soul to work and finding your flow. To view the flow model click here.
The Essence of Tony Hsieh
Tony makes me think about otters. Otters play and so does Tony Hsieh. He defies conventional wisdom. He succeeds by creating a different set of rules, and he ... Read more »
Finding the Upside in the Downturn
TweetImagine laying off 8% of your workforce then having kudos spread like wildfire across the internet using words like ”authenticity, transparency, accessibility and integrity.” Meanwhile your customers commit to more word of mouth marketing and placing more orders to ensure your company survives the economic downturn. This is exactly what happened immediately after Zappos CEO Tony Hsieh announced layoffs and that the ... Read more »
