“I know that you would never consider doing _____. Given the options you would take the high road.” said my manager.
The truth is I was thinking about doing _____, but once he instilled in me the vision that I would never and could never do _____, I simply couldn’t. Having been led to the high road, I took it.
He tricked me. He manipulated me into being a better self. It worked.
If you want great people working for you, people who give their best, you need to see the best in what they can give, show them what you see and tell them how they make a difference. Hold up a vision, a poster of Rick or Tammy being great. How?
1. Notice…
when someone is their most extraordinary self. That’s when they are great.
When Tammy shines, what is she doing? What is she not doing?
2. Name…
what you notice.
“Tammy you were sharp, articulate, full of energy, and inspirational”
3. Paint…
a picture of what happens, how others are affected, and the outcomes that occur when someone is being the best version of herself.
“Tammy, I stopped in for a few minutes and listened to your informal presentation about our new product family. You were sharp, articulate, full of energy, inspirational. I imagined, for a minute, that I was a customer. Your excitement about the product sold me. Keep that up and you’re going to hit it out of the ballpark this quarter.”
4. Tell…
them how they can make a difference in this world. “This product and the people who need it, need you. We could revolutionize the way people with diabetes medicate themselves. You will be making a big difference for people who need that difference.”
When you catch great people in the act of being great, tell them what you see, what is possible, and that they make a difference.
Be genuine and believable.
How?
Watch Angela Maiers in this video. She is genuine. She is believable. When Angela speaks, people know what they do in this world makes a difference.
She tells people, children in fact, “You Matter,” with all her heart and all her mind and all her soul,
“You Matter” and so they do.
And then they do things that really matter.
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