Germane Insights

ON LEADING AND BE-ING HUMAN

The Heart of Coaching

"He's a different person. I don't know what you did, but the change is amazing. We hope that you will continue working with him." I touched his heart.
He Grew Up on Mean Street

“He’s a different person. The change is amazing.” VP Human Resources

BEFORE

Smart, driven, aggressive, acerbic, on the attack.

Twice he told people to”Sit down and shut the f— up.”

It was a problem of the heart.

It started long ago when

He grew up

On Mean Street.

He had to be tough to survive so

He grew armor around his heart.

Then he sharpened his tongue, and

Used it as a sword.

IN BETWEEN

I was there on his behalf,

To find him.

So he put down the sword, and when he did I asked

“Would you let me see behind the armor? You can have it back if you need it.”

A picture of two children on his desk.

“If they came home from school and said,

‘Dad, the teacher told me to sit down and shut the f— up?”

Tears filled his eyes

Dissolved the armor

Behind it was his heart

Crying for his children, for his child, for those he had hurt

He said “I am afraid to lose my edge.

It is what got me here.”

I replied “It won’t get you there, where you want to be.”

NOW

He is there.

Where?

A place called Self.

Not a different person

Him Self

To touch the human heart

An honor and a privilege

Future Episodes

  • Coaching and the Brain
  • Thickening the Skin
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The Heart of Coaching